1. Data Controller
EA Engine is a product of Deploq Ltd, a company registered in England and Wales under company number 17168322, with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. The website is located at https://eaengine.ai. For privacy enquiries, contact us at support@eaengine.ai.
2. Data We Collect
- Account data: Your email address and name when you create an account.
- Usage data: EA generation jobs submitted, revision requests, quota usage, and session activity.
- Video content: YouTube URLs submitted and video files uploaded for processing. Video files are deleted immediately after frame extraction. YouTube URLs are retained as part of job records.
- Payment data: Billing is handled entirely by Paddle.com. We do not store credit card numbers or payment instrument details.
- Analytics data: Anonymized product usage events collected via PostHog.
- Error data: Application error events and stack traces collected via Sentry for debugging purposes.
3. How We Use Your Data
- To provide and operate the EA Engine service;
- To process billing through Paddle;
- To send service-related email notifications (e.g., EA ready, billing);
- To improve the product using aggregated analytics;
- To debug and fix errors via Sentry monitoring.
4. Third-Party Processors
We share your data with the following third-party processors as necessary to provide the service:
5. Data Retention
- Uploaded video files: Deleted immediately after frame extraction completes.
- Extracted frames: Deleted after the Claude API call completes.
- Output .ex5 and .mq5 files: Retained for 90 days from creation, then automatically deleted.
- Account data: Retained while your account is active and for 30 days after account deletion.
- Job records: Retained indefinitely (metadata only, after output files are deleted after 90 days).
6. Your Rights
Under the UK GDPR and the Data Protection Act 2018, and the EU GDPR (if you are in the EU/EEA), you have the following rights:
- Right of access (Article 15 GDPR)
- Right to rectification (Article 16 GDPR)
- Right to erasure (Article 17 GDPR)
- Right to data portability (Article 20 GDPR)
- Right to object to processing (Article 21 GDPR)
To exercise any of these rights, contact us at support@eaengine.ai.
7. GDPR Lawful Basis
- Contract performance: Processing necessary to deliver the EA Engine service to you.
- Legitimate interests: Analytics (PostHog) and error monitoring (Sentry) to improve service reliability.
8. Cookies
EA Engine uses session cookies for authentication and PostHog analytics cookies to understand how users interact with the service. You can manage cookie preferences in your browser settings.
9. International Data Transfers
Some of our third-party processors are located in the United States (Supabase, Anthropic, Vercel, PostHog, Sentry, Resend). Data transfers to the United States are covered by standard contractual clauses and applicable data transfer mechanisms where required.
10. Contact for Privacy Requests
For all privacy-related enquiries and data subject requests, please contact us at support@eaengine.ai. We aim to respond to all requests within 30 days.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Policy on this page with a revised “Last updated” date.